Privacy Policy of collects some PersonalData from its Users.

Ownerand Data Controller

Paul Healey, Group Coaching Academy, BattledownGrange, Battledown Approach, Cheltenham, Gloucestershire, UK

Owner contact email:

Typesof Data collected

Among the types of Personal Data that www.groupcoachingacademy.comcollects, by itself or through third parties, there are: first name; last name;email address; Cookies; Usage Data; Data communicated while using the service.

Complete details on each type of Personal Datacollected are provided in the dedicated sections of this privacy policy or byspecific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data,collected automatically when using

Unless specified otherwise, all Data requested by www.groupcoachingacademy.comis mandatory and failure to provide this Data may make it impossible for www.groupcoachingacademy.comto provide its services. In cases where www.groupcoachingacademy.comspecifically states that some Data is not mandatory, Users are free not tocommunicate this Data without consequences to the availability or thefunctioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome tocontact the Owner.

Any use of Cookies – or of other tracking tools – by www.groupcoachingacademy.comor by the owners of third-party services used by www.groupcoachingacademy.comserves the purpose of providing the Service required by the User, in additionto any other purposes described in the present document and in the CookiePolicy, if available.

Users are responsible for any third-party PersonalData obtained, published or shared through andconfirm that they have the third party's consent to provide the Data to theOwner.

Modeand place of processing the Data

Methodsof processing

The Owner takes appropriate security measures toprevent unauthorized access, disclosure, modification, or unauthorizeddestruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools,following organizational procedures and modes strictly related to the purposesindicated. In addition to the Owner, in some cases, the Data may be accessibleto certain types of persons in charge, involved with the operation of, sales, marketing, legal, system administration) or externalparties (such as third-party technical service providers, mail carriers,hosting providers, IT companies, communications agencies) appointed, if necessary,as Data Processors by the Owner. The updated list of these parties may berequested from the Owner at any time.

Legalbasis of processing

The Owner may process Personal Data relating to Usersif one of the following applies:

Users have given their consent for one or more specific purposes.Note: Under some legislations the Owner may be allowed to process PersonalData until the User objects to such processing (“opt-out”), without havingto rely on consent or any other of the following legal bases. This,however, does not apply, whenever the processing of Personal Data issubject to European data protection law;provision of Data is necessary for the performance of an agreementwith the User and/or for any pre-contractual obligations thereof;processing is necessary for compliance with a legal obligation towhich the Owner is subject;processing is related to a task that is carried out in the publicinterest or in the exercise of official authority vested in the Owner;processing is necessary for the purposes of the legitimateinterests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify thespecific legal basis that applies to the processing, and in particular whetherthe provision of Personal Data is a statutory or contractual requirement, or arequirement necessary to enter into a contract.


The Data is processed at the Owner's operating officesand in any other places where the parties involved in the processing arelocated.

Depending on the User's location, data transfers may involve transferring theUser's Data to a country other than their own. To find out more about the placeof processing of such transferred Data, Users can check the section containingdetails about the processing of Personal Data.

Users are also entitled to learn about the legal basisof Data transfers to a country outside the European Union or to anyinternational organization governed by public international law or set up bytwo or more countries, such as the UN, and about the security measures taken bythe Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking therelevant sections of this document or inquire with the Owner using theinformation provided in the contact section.


Personal Data shall be processed and stored for aslong as required by the purpose they have been collected for.


Personal Data collected for purposes related to the performance ofa contract between the Owner and the User shall be retained until suchcontract has been fully performed.Personal Data collected for the purposes of the Owner’s legitimateinterests shall be retained as long as needed to fulfill such purposes.Users may find specific information regarding the legitimate interestspursued by the Owner within the relevant sections of this document or bycontacting the Owner.

The Owner may be allowed to retain Personal Data for alonger period whenever the User has given consent to such processing, as longas such consent is not withdrawn. Furthermore, the Owner may be obliged toretain Personal Data for a longer period whenever required to do so for theperformance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore,the right to access, the right to erasure, the right to rectification and theright to data portability cannot be enforced after expiration of the retentionperiod.

Thepurposes of processing

The Data concerning the User is collected to allow theOwner to provide its Services, as well as for the following purposes:Contacting the User, Analytics, Interaction with live chat platforms andHandling payments.

Users can find further detailed information about suchpurposes of processing and about the specific Personal Data used for eachpurpose in the respective sections of this document.

Detailedinformation on the processing of Personal Data

Personal Data is collected for the following purposesand using the following services:


The services contained in this section enable theOwner to monitor and analyze web traffic and can be used to keep track of Userbehavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided byGoogle Inc. (“Google”). Google utilizes the Data collected to track and examinethe use of, to prepare reports on its activitiesand share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads ofits own advertising network.

Personal Data collected: Cookies; Usage Data.

Place of processing: United States, Privacy Shieldparticipant.

Facebook Ads conversion tracking(Facebook pixel) (Facebook, Inc.)

Facebook Ads conversion tracking (Facebook pixel) isan analytics service provided by Facebook, Inc. that connects data from theFacebook advertising network with actions performed on Facebook pixel tracks conversions that can be attributed to ads onFacebook, Instagram and Audience Network.

Personal Data collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy. PrivacyShield participant.

Contactingthe User

Contact form (

By filling in the contact form with their Data, theUser authorizes to use these details to reply torequests for information, quotes or any other kind of request as indicated bythe form’s header.

Personal Data collected: email address; first name;last name.


Payment processing services enable www.groupcoachingacademy.comto process payments by credit card, bank transfer or other means. To ensuregreater security, shares only the informationnecessary to execute the transaction with the financial intermediaries handlingthe transaction.

Some of these services may also enable the sending of timed messages to theUser, such as emails containing invoices or notifications concerning thepayment.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data collected: various types of Data asspecified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Interactionwith live chat platforms

This type of service allows Users to interact withthird-party live chat platforms directly from the pages of,for contacting and being contacted by supportservice.

If one of these services is installed, it may collect browsing and Usage Datain the pages where it is installed, even if the Users do not actively use theservice. Moreover, live chat conversations may be logged.

Facebook Messenger Customer Chat(Facebook, Inc.)

The Facebook Messenger Customer Chat is a service forinteracting with the Facebook Messenger live chat platform provided byFacebook, Inc.

Personal Data collected: Cookies; Data communicatedwhile using the service; Usage Data.

Place of processing: United States – Privacy Policy. PrivacyShield participant.

Therights of Users

Users may exercise certain rights regarding their Dataprocessed by the Owner.

In particular, Users have the right to do thefollowing:

Withdraw their consent at any time. Users have the right to withdraw consent where they havepreviously given their consent to the processing of their Personal Data.Object to processing of their Data. Users have the right to object to the processing of theirData if the processing is carried out on a legal basis other than consent.Further details are provided in the dedicated section below.Access their Data. Usershave the right to learn if Data is being processed by the Owner, obtaindisclosure regarding certain aspects of the processing and obtain a copyof the Data undergoing processing.Verify and seek rectification. Usershave the right to verify the accuracy of their Data and ask for it to beupdated or corrected.Restrict the processing of their Data. Users have the right, under certain circumstances, torestrict the processing of their Data. In this case, the Owner will notprocess their Data for any purpose other than storing it.Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtainthe erasure of their Data from the Owner.Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured,commonly used and machine readable format and, if technically feasible, tohave it transmitted to another controller without any hindrance. Thisprovision is applicable provided that the Data is processed by automatedmeans and that the processing is based on the User's consent, on acontract which the User is part of or on pre-contractual obligationsthereof.Lodge a complaint. Usershave the right to bring a claim before their competent data protectionauthority.

Detailsabout the right to object to processing

Where Personal Data is processed for a publicinterest, in the exercise of an official authority vested in the Owner or forthe purposes of the legitimate interests pursued by the Owner, Users may objectto such processing by providing a ground related to their particular situationto justify the objection.

Users must know that, however, should their PersonalData be processed for direct marketing purposes, they can object to thatprocessing at any time without providing any justification. To learn, whetherthe Owner is processing Personal Data for direct marketing purposes, Users mayrefer to the relevant sections of this document.

Howto exercise these rights

Any requests to exercise User rights can be directedto the Owner through the contact details provided in this document. Theserequests can be exercised free of charge and will be addressed by the Owner asearly as possible and always within one month.

CookiePolicy uses Cookies. To learnmore and for a detailed cookie notice, the User may consult the Cookie Policy.

Additionalinformation about Data collection and processing


The User's Personal Data may be used for legalpurposes by the Owner in Court or in the stages leading to possible legalaction arising from improper use of or the relatedServices.

The User declares to be aware that the Owner may be required to reveal personaldata upon request of public authorities.

Additionalinformation about User's Personal Data

In addition to the information contained in thisprivacy policy, may provide the User withadditional and contextual information concerning particular Services or thecollection and processing of Personal Data upon request.

Systemlogs and maintenance

For operation and maintenance purposes, www.groupcoachingacademy.comand any third-party services may collect files that record interaction (System logs) use other Personal Data (such as theIP Address) for this purpose.

Informationnot contained in this policy

More details concerning the collection or processingof Personal Data may be requested from the Owner at any time. Please see thecontact information at the beginning of this document.

How“Do Not Track” requests are handled does not support “Do NotTrack” requests.

To determine whether any of the third-party services it uses honor the “Do NotTrack” requests, please read their privacy policies.

Changesto this privacy policy

The Owner reserves the right to make changes to thisprivacy policy at any time by giving notice to its Users on this page andpossibly within and/or - as far as technically andlegally feasible - sending a notice to Users via any contact information availableto the Owner. It is strongly recommended to check this page often, referring tothe date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of theUser’s consent, the Owner shall collect new consent from the User, whererequired.

Definitionsand legal references

Personal Data (or Data)

Any information that directly, indirectly, or inconnection with other information — including a personal identification number— allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through third-party services employed in, which caninclude: the IP addresses or domain names of the computers utilized by theUsers who use, the URI addresses (Uniform ResourceIdentifier), the time of the request, the method utilized to submit the requestto the server, the size of the file received in response, the numerical codeindicating the status of the server's answer (successful outcome, error, etc.),the country of origin, the features of the browser and the operating systemutilized by the User, the various time details per visit (e.g., the time spenton each page within the Application) and the details about the path followedwithin the Application with special reference to the sequence of pages visited,and other parameters about the device operating system and/or the User's ITenvironment.


The individual using who,unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agencyor other body which processes Personal Data on behalf of the Controller, asdescribed in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agencyor other body which, alone or jointly with others, determines the purposes andmeans of the processing of Personal Data, including the security measuresconcerning the operation and use of The DataController, unless otherwise specified, is the Owner of (or thisApplication)

The means by which the Personal Data of the User iscollected and processed.


The service provided by www.groupcoachingacademy.comas described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made withinthis document to the European Union include all current member states to theEuropean Union and the European Economic Area.


Small sets of data stored in the User's device.

Legal information

This privacy statement has been prepared based onprovisions of multiple legislations, including Art. 13/14 of Regulation (EU)2016/679 (General Data Protection Regulation).

This privacy policy relates solely to,if not stated otherwise within this document.

Latest update: Aug 25, 2019

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